Privacy Policy – Artigora
Introduction
Welcome to the Artigora online art gallery website.
Protecting your privacy is a priority for us.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.
It complies with the General Data Protection Regulation (GDPR) and the recommendations of the French CNIL authority.
1. Personal Data Collected
We may collect and process the following data:
Contact information: name, email address, phone number, postal address.
Account data: user ID, password.
Transaction data: order details, payment information.
Browsing data: IP address, browser type, pages visited, time spent on the site.
Communication data: correspondence via email or contact form.
2. Purposes and Legal Bases
Your personal data is processed for the following purposes:
Order management and processing
Delivery tracking
Communication with you (order confirmation, customer support)
Personalizing your browsing experience
Improving our services
Managing your user account
Sending newsletters and promotional offers
Compliance with legal obligations (accounting, invoicing)
3. Data Sharing
Your personal data may be shared with:
Our service providers (payment, delivery, hosting, emailing).
Legal authorities, if required by law.
We do not sell or rent your personal data to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
5. Data Retention
We keep your personal data only as long as necessary:
Client data: 3 years after the last commercial contact.
Billing and accounting data: 10 years (legal requirement).
Inactive accounts: deleted after 3 years of inactivity.
Cookies: maximum 13 months.
Newsletters: until consent is withdrawn.
6. Your Rights
In accordance with GDPR, you have the right to:
Access your data.
Rectify your data.
Delete your data.
Restrict processing.
Object to processing.
Data portability.
Withdraw consent (for consent-based processing).
Response time: within 1 month maximum.
To exercise your rights: artigora.com/contact
7. Cookies and Trackers
Our website uses cookies to improve user experience and measure audience.
Necessary cookies: required for the site’s operation (exempt from consent).
Analytical and marketing cookies: subject to your consent.
A cookie banner allows you to accept, refuse, or customize your choices.
Your consent is stored for 13 months, after which it will be requested again.
8. Data Transfers Outside the EU
Some of our service providers (e.g., payment processors, emailing solutions) may be located outside the European Economic Area (EEA).
In such cases, your data is protected by:
an adequacy decision of the European Commission, or
standard contractual clauses approved by the European Commission.
9. Policy Updates
We may update this Privacy Policy at any time.
The date of the last update will be displayed at the bottom of this page.
10. Contact
For any questions regarding your personal data:
Email: artigora.gallery@gmail.com
Address: Svetlana Arefiev, 47 chemin de Fontanières, 69350 La Mulatière, France
Last update: 17/08/2025